Contact: +40 721 399 880
At Gemba Partners, we work to develop people and organisations using Lean principles and tools. This keeps us in a continuous change management challenge. The same in our roles as entrepreneurs.
Seeking best ways to help leaders succeed (including ourselves) we put our experience, expertise and imagination at work.
Our LeanFeedback App, a tool for leaders to succeed in change processes, is one of the results.
WHAT LED TO THIS
PAIN POINT
Change generates anxiety and anxiety freezes people and processes
FEEDBACK TODAY
In most cases feedback is:
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Unstructured
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Not specific
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Mostly centralised
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Top down
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Too late to do something
And leads to strong negative feelings
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Uncertainty
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Lack of trust
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Lack of interest
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Disappointment
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Frustration
OUR SOLUTION
Feedback flows horizontally (among team members), bottom up and top down and:
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Comes just in time
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Is transparent
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Is on topic
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Is fact-based
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Is structured to be actionable
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Is systematic
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Includes multiple perspectives
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Is easy to handle
WHY DOES IT WORK
Structure
It structures and encourages communication horizontally and vertically.
Actions
It offers to all people involved a crucial tool to guide their actions: information about their actions.
Just-in-time
It’s just-in-time - is a rapid feedback loop. Unlike other systems done every 3-6-12 months, this is a 365 (days) feedback.
Orientation
It creates a sense of orientation.
BENEFITS
in the words of people who already experienced the system
WHAT SUPPORTS IT
any continuous improvement system (including Toyota's renowned kaizen)
A quality feedback system accompanies:
any powerful organizational culture (Zappos!, Netflix, Google, Toyota)
and is part of the evolutionary organisational systems (holacracy, Teal organisations)
Would you like to discover your next feedback app?
YES!
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